loading
FAQ
1
Why choose us?
We have ISO and CE certifications and are authorized factories of Siemens and Schneider Electric.
2
How many countries have we exported to?
We have exported to more than 80 countries worldwide.
3
Our shipping methods?
FOB Shanghai Port (sea freight) and Chengdu Airport (air freight), or you can customize your shipping method.
4
Do you provide installation and testing support?
Yes, Rata provides on-site testing services, including equipment installation, configuration, and data logging.
5
What is the typical delivery time for the product?
--4 weeks
6
Are the safety features of the load bank suitable for long-duration operation?
Yes, the load bank is designed to operate continuously for extended periods. All safety features ensure stable and safe operation under high load conditions, reducing the risk of failure and extending the lifespan of the equipment.
7
How does Rata ensure the safety and reliability of its load banks?
Rata's load banks are equipped with multiple safety features, including:
Overtemperature Protection: Prevents overheating and ensures safe operation.
Airflow Detection: Monitors airflow in real-time to ensure the cooling system is functioning properly.
Fan Overload Protection: Prevents fan overload to ensure stable operation during extended use.
Emergency Stop Function: Allows for immediate shutdown in case of emergencies to protect both personnel and equipment.
8
What standards do our products comply with?
Our products are designed and manufactured in accordance with IEC, ISO, and relevant international standards, ensuring safety, reliability, and long service life.
9
What technical specifications of our load banks can be customized?
Our load banks can be fully customized according to your requirements, including:
• Power rating (kW / MW)
• Voltage and frequency
• Load type (Resistive / Inductive / Capacitive)
• Control mode (Local / Remote / PLC / PC)
• Containerized or Color designs
10
What products do we offer?
We specialize in the design and manufacture of resistive load banks, inductive/reactive load banks, and resistive-inductive load banks, widely used for generator testing, data centers, energy storage systems, and power plants.
no data
Customer service
detect