Mr. On November 22, 2024, Lau and Mr. Yong visited Deyang RataTechnology Co., Ltd. Deyang Ratapresented flowers to the customers who came from afar to express a warm welcome.
After going to the conference room, Guo Jun, general manager of Deyang RataTechnology Co., Ltd., introduced the company's history, development, qualification and R&D, products and cases, service and support in detail for customers, so that customers can quickly have a comprehensive understanding of our company.
Then, we led the customer to visit the product production workshop to understand the product production process and production standards. Focus on the products in production, such as: the process, structural design, and wiring arrangement of the products in production. For the products being made in the workshop, technicians are also accompanied by technicians to answer the questions raised by customers in a timely manner. On-the-spot inspection, customers can more intuitively observe, touch the product, but also very professional put forward some problems that the product may encounter in the process of long-term use, as well as some problems encountered according to their previous experience, for these problems, Deyang Rataalso responded in a timely manner, one by one to give solutions.
Finally, the technical experts design and produce the product plan according to the actual needs of the customer, and the two sides sit down together to discuss the details one by one, modify and improve the plan.
Every visit from a client is also a process of mutual learning for both parties. As Mr. Guo said: "We very much hope that customers can put forward opinions and ideas, which is also the driving force for the company's progress and growth." "Serious about every need of customers and efficient solutions is also the consistent principle of Deyang Rata.
